Return Policy & Cancellation Policy

SAKURA FINE ART - Return Policy 

Buy with confidence, your satisfaction is guaranteed! If you are not happy with your purchase, just let us know within 5 days of receipt.
We will accept a return for credit, exchange or refund. We will refund your money just for the print, (Shipping is not refundable) when we receive the return package.

Any returns must be sent to us insured for their full retail value with original packaging, postage prepaid by returning sender and must be received in the same condition as sent. 

Exceptions;
Framed prints, matted prints, and discounted prints (on sale/clearance) are sold "AS IS". Sorry, returns are NOT accepted.  When the print, or frame is sealed completely, we do not open to inspect. But their prices are already reflected.

However, since we are dealing with delicate prints, we must limit the timeframe for physical returns and exchange to our location within 10 days from original purchase date.

Cancellation Policy

If you would like to cancel your order after payment has been completed, we will provide a full refund, however, we will charge a processing fee.

If you have any additional questions, please email us.

keiko@sakurafineart.com